Careers

Business Continuity & Facilities Management Lead

Supply Ontario is seeking a highly motivated and innovative individual that will be accountable

for providing business continuity, planning/process improvement, research, and analysis as well as leading/participating in the development and implementation of strategic initiatives and supporting strategic planning and performance reporting. Will be accountable for the strategic planning and delivery of facilities and security management services including small to medium scale construction, accommodation matters, leasing and related services, and occupant requests. To act as the primary liaison between SO and external contractors/service providers, including Infrastructure Ontario (IO).

The position will collaborate with stakeholders to develop and implement plans to anticipate, address, and mitigate the effects of various business interruptions.

Reporting to the Chief Financial Officer, you will be responsible for the strategic planning and delivery of facilities and security management services including small to medium scale construction, accommodation matters, leasing and related services, and occupant requests. You will act as the primary liaison between Supply Ontario and external contractors and service providers, including Infrastructure Ontario (IO).

Your key responsibilities will include:

Business Continuity Planning and Emergency Management:

  • Collaborating with stakeholders to develop and implement plans to anticipate, address, and mitigate the effects of various business interruptions.
  • Developing and maintaining a business recovery plan and procedure as well as reviewing, revising, and expanding existing plans and protocols.
  • Conducting risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions.
  • Collaborating with IT staff to develop and implement best practices to protect and restore data and systems in the event of natural disasters, viruses, and hackers.
  • Identifying and implementing recovery operations and methods to allow the organization to function at limited or partial capacity if part or all of the infrastructure is damaged or destroyed.
  • Developing and provides staff training on risk management, disaster recovery and building evacuation procedures.
  • Working with occupational health & safety, security staff and municipal, provincial, and federal agencies to align the organization’s emergency management plan with established best practices and community standards.
  • Coordinating the Emergency Evacuation and Fire Safety Program response preparedness and exercise planning activities as well as reviewing and updates Supply Ontario’s Emergency Response Plan and other related response planning documents.

Facilities Management:

  • Managing the day-to-day operational services to support the facilities needs of Supply Ontario including responding to incoming service requests.
  • Identifying and participating in the resolution of facility issues, serious occurrences, and service-related complaints.
  • Managing relationships and contracts to ensure daily facility upkeep.
  • Act as project manager for smaller construction projects.

Business/Process Analysis and Initiative Management:

  • Participating in the planning, development, implementation, and evaluation of business processes.
  • Conducting research and analysis and interpreting findings to develop options, strategic plans, program evaluation and recommendations that identify alternative courses of action, gaps, and possible strategic implications for Supply Ontario.
  • Engaging across the organization to identify, define, and document business needs, opportunities, and objectives.
  • Designing and coordinating the implementation of effective and efficient business processes as well as developing and implementing change management strategies to address staff impacts.
  • Creating reporting tools and measures to capture and track success factors and challenges.

Successful candidates will demonstrate the following:

  • Degree in Business Management, Business/Public Administration, Finance, or a related field.
  • Minimum of 5 years of experience in business continuity, facilities management, and 3 years of experience in business/process improvement or risk management.
  • DRI Canada Certified Business Continuity Professional (CBCP) or equivalent certification is an asset.
  • Knowledge of emergency management theories, trends and best practices and related legislation (e.g., Emergency Management and Civil Protection Act, Emergency Plans Act, Emergency Management Act, etc.).
  • Demonstrated project management and organizational skills to handle multiple priorities.
  • Proven research and analytical skills and ability to analyze information and make recommendations based on findings.
  • Knowledge of business/process improvement and innovation and systemic design theory, techniques, and practices.
  • Well developed presentation and facilitation skills to lead training and information sessions related to building evacuation procedures and processes.
  • Ability to interpret and apply recognized methods, policies, and procedures to meet agency requirements; assess operational and administrative needs, deal appropriately with issues with program area staff.
  • Knowledge and understanding of facilities management and the operational aspects of building systems.
  • Strong problem-solving skills and the ability to think strategically.
  • Strong interpersonal and relationship management skills to deal professionally with stakeholders across the organization and external business relationships.
  • Strategic and lateral thinking skills to develop and encourage commitment to innovative approaches.
  • Ability to weigh and balance multiple needs to maximize results and achieve the best solution.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of staff and subject matter experts.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams).

Supply Ontario offers a competitive compensation package including benefits and defined benefit pension plan.

HOW TO APPLY

To apply, please click on the following link APPLY NOW by June 25, 2024. 

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. 

Supply Ontario is an inclusive employer which respects equity, inclusion, diversity and anti-racism.  Accommodation, if required, will be provided throughout the hiring process in accordance with the Ontario Human Rights Code.