Onboarding and Administration Solution for Learners Vendor of Record Arrangement

June 25, 2025

Overview

Supply Ontario (SO) has established a new Vendor of Record (VOR) arrangement –for Onboarding and Administration Solution for Learners (Tender-20403).  NirvSystem Corporation was the successful vendor.

The VOR arrangement, became effective on April 1st, 2025, is for an initial term of three (3) years, plus a one (1) year extension option at SO’s discretion (3+1). The use of the VOR arrangement is for Non-OPS entities covered by the Management Board of Cabinet (MBC) Procurement Directive, and will potentially be made available to OPS entities.

The VOR arrangement will:

  • Standardize onboarding to align processes across institutions.
  • Ensure compliance with regulations and access protocols.
  • Facilitate reciprocity by enabling seamless learner transitions between participating organizations.
  • Enhance training delivery through integrated learning management features.
  • Strengthen reporting to track learner metrics, including onboarding progress and post-placement outcomes.
  • Provide scalability to address workforce demands to locate, communicate with, and redeploy learners during emergencies.

Benefits

  • Supports diverse learner groups with customizable workflows for clinical and non-clinical placements.
  • Enables centralized tracking of compliance, training, and learner placement data.
  • Integrates seamlessly with existing systems to reduce duplication.
  • Provides advanced reporting tools for institutional performance monitoring.
  • Ensures scalability to address surges in learner volumes during emergencies or special circumstances.

How to access the VOR Arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide and other supporting documents are available on InsideOPS.

For Non-OPS entities

Access is available through Doing business with Ontario website.

Contacts

Questions about the VOR arrangement can be directed to:

OPS Service Centre

(416) 915-7772 or 1-888-996-7772

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