Tender-20569 – Data Integration, Visualization & Analytics (DIVA) Software & Services

This Vendor of Record (VOR) arrangement was established to provide additional and supplemental audit services to all Ministries and approved agencies of the Government of Ontario, and may optionally be used by Provincially Funded Organizations. The term of this arrangement is for three years with the option to extend the contract for two additional one-year terms in accordance with the same terms and conditions.

Tender-20403 – Onboarding and Administration Solution for Learners

This Vendor of Record (VOR) arrangement was established to procure a comprehensive onboarding and administration solution for learners. The term of this arrangement is for three years with the option to extend the contract for one additional one-year term in accordance with the same terms and conditions.

Tender-20123 – Artificial Intelligent Solutions – AI Scribe

Supply Ontario has established a new Vendor of Record (VOR) arrangement for Artificial Intelligence Solutions – AI Scribe. This arrangement includes multiple vendors who have been pre-qualified through a competitive Request for Bids (RFB) process.

The AI scribe VOR is part of Ontario’s broader initiative to promote the responsible and effective adoption of digital health technologies and to assist healthcare providers. This program was developed in partnership with key organizations, including the Ministry of Health, Ontario Health, and OntarioMD.

The VOR arrangement, which is effective from April 27, 2025 through to April 27, 2028, is for a term of three (3) years, with one (1) additional optional extension term of one (1) year. The VOR arrangement is optionally available to non-OPS entities including entities in public healthcare sector.

This VOR arrangement will introduce a digital tool designed to reduce the administrative burden on healthcare practitioners, allowing them to focus more on patient care. This will enhance patient engagement, improve care coordination, and optimize clinical workflows.

To begin the process of acquiring AI Scribe, please click the link:  https://forms.office.com/r/TgmAJ8Gykf.

Tender-17036 – Electronic Fax Service (eFax Service), branded as faxOPS+

The agreement for Digital Fax Services (eFax) (Tender 17036) is a result of an open and competitive process completed by the Ministry of Public and Business Service Delivery and Procurement.

eFax is a technology that leverages the internet and email infrastructure for routing faxes rather than the traditional fax line machine method.

eFax emails are converted part way along the internet transmission into a traditional fax image and then re-routed over a traditional fax line machine to the destination site. This allows an end user to continue to use traditional fax if this is their only option due to geographic limitations (e.g. lack of broadband connectivity) or other socio-economic challenges.

MGCS-Adobe VLA 2022 – MGCS-Adobe Volume License

MGCS has established an enterprise Volume License Agreement with Adobe Inc., (MGCS-Adobe VLA 2022), effective April 1, 2022. Through the new Adobe VLA OPS and Non-OPS clients will realize a discount of 15% to 25% off the Suggested Retail Price (SRP) for software licensing and support, as well as On-Demand and Managed Services. 

The agreement will allow clients to acquire any of the VLA offerings (net-new licensing and/or ongoing support renewals) either through an authorized Adobe reseller (at potentially further discounted pricing), or directly from Adobe.

MGCS-Citrix-VLA-2021 – CLV MSGSC-Citrix 2021

Le MSGSC a conclu un accord de licence en volume avec Citrix Systems Inc. (MGCS-Citrix VLA 2021) en vigueur à partir du 29 décembre 2021. Grâce à l’entente MGCS-Citrix VLA 2021, les clients de la FPO et les autres clients pourront profiter de prix réduits conformément à la liste de prix du CLV :  

(i) trente-cinq pour cent (35 %) sur les prix de détail suggérés de Citrix pour les licences de produits perpétuelles conformément au modèle d’actualisation du CVL et sur les services de soutien et d’entretien relatifs aux licences perpétuelles des clients; 
(ii) le minimum du prix de détail de troisième niveau suggéré de Citrix pour les licences disponibles d’utilisation de logiciels sur place pour une période déterminée (rabais différencié).  

Veuillez consulter la liste de prix MGCS-Citrix VLA Price List 10 03 2021.xlsx pour des renseignements à jour sur les prix en vertu du CLV.

MGCS-Citrix-VLA-2021 – MGCS-Citrix Volume License Agreement (VLA) 2021

MGCS has established an enterprise Volume License Agreement with Citrix Inc., (MGCS-Citrix VLA 2021), effective December 29, 2021. Through the MGCS-Citrix VLA 2021, OPS and Non-OPS clients realize discounted pricing in accordance with the VLA Price List as follows:  

  1. thirty-five percent (35%) from Citrix’s SRP for available perpetual Product licenses under the ELA discounting model and for Support and Maintenance Services relating to Customer’s perpetual licenses, and; 
  2. a minimum of Citrix’s third-tier SRP for available term-based on-premises Software licenses (the “Tiered Pricing Discount”). 

    Please refer to the MGCS-Citrix VLA Price List for current VLA pricing information. 

    Through the 2022 Citrix Reseller VOR arrangement, Tender_11780, XenTegra Canada Inc. provides both OPS and Non-OPS clients with an additional 16% discount from VLA pricing, on all VLA offerings.

    VOR-EPPM – Enterprise Project and Portfolio Management (EPPM) Software-as-a-Service (SaaS)

    The Ontario government, through the Supply Chain Management Division, Ontario Shared Services, and Central Agencies Cluster, IT Source has established a new VOR arrangement for a Software-as-a-Service (SaaS) Enterprise Project and Portfolio Management (EPPM) Solution and associated services. This arrangement is a replacement for the ‘Project & Portfolio Management (PPM) Solution, Maintenance & Support and Training Services’ VOR 1009 which expired in March 2013. 

    The EPPM solution and services offered under this arrangement are to support corporate project portfolio needs as well as Clients who require a project and portfolio management solution to manage the delivery of projects, from inception to completion.

    MGCS-Oracle-CA-OMA-2923876 – MGCS- Oracle Volume Software License and Services Agreement

    In February 2022 , Ontario entered into a Volume Licence Agreement (VLA) for software licences and related services with Oracle Canada ULC. (MGCS-ORACLE-CA-OMA -2923876) to facilitate the procurement of Oracle Commercial-Off-The-Shelf (COTS) software and related support services in certain circumstances. The Oracle VLA provides software licence and related terms and conditions that are more favourable than Oracle’s standard software licence agreements, and provides minimum discounts off of most of Oracle’s list prices. This Volume Licence Agreement (VLA) arrangement is for use by all Ministries and approved agencies of the Government of Ontario, and may optionally be used by Non-OPS Entities. The term of this arrangement is for three years and four months with the option to extend the agreement for one additional two-year term in accordance with the same terms and conditions.

    MGCS-Oracle-CA-OMA-2923876 – MGCS-Oracle VLA

    Outre les ministères de la province, les entités hors FPO sont autorisées à profiter d’un contrat de licences ORACLE en volume sans avoir à négocier de conditions ou de prix supplémentaires, en reconnaissant simplement l’avis d’entités hors FPO et en établissant ensuite son propre contrat hors FPO. « Les ministères, tels qu’ils sont définis dans la directive sur les marchés publics de la FPO, doivent utiliser la un contrat de licences ORACLE en volume lorsqu’ils ne sont pas tenus par la directive sur les marchés publics de la FPO de procéder à un achat concurrentiel et qu’il n’existe pas d’accord ministériel préexistant avec Oracle, établi par le biais d’un processus concurrentiel préalable ou autrement approuvé par le Conseil de gestion du gouvernement ou de contrats relatifs aux fournisseurs attitrés obligatoires, pour les produits ou services logiciels à acquérir. Sous réserve des obligations qu’ils peuvent avoir en vertu des accords commerciaux de l’Ontario, ils peuvent, à leur gré, utiliser le contrat de licences ORACLE en volume pour acquérir des produits ou des services logiciels auprès d’Oracle.

    Salesforce MSA – Salesforce Master Subscription Agreement (MSA)

    On June 30, 2021, Ontario entered into a VLA-type Master Subscription Agreement (Salesforce MSA) with Salesforce.com Canada Corporation. to facilitate the procurement of Salesforce Software-as-a-Service offerings and related support services in certain circumstances. The Salesforce MSA provides cloud service terms and conditions that are more favourable than Salesforce’s standard software license agreements and sets out minimum tiered discounts from Salesforce’s list price.

    The original term of the agreement is for two years.

    This is a mandatory-use, enterprise-wide VLA for all ministries covered by the Ontario Public Service (OPS) Procurement Directive. Ministries that wish to use the agreement should contact Salesforce and sign Order Forms under the terms of the MSA. Ministries must seek non-competitive procurement authority approval prior to procuring from this agreement. Broader Public Sector (BPS) Organizations may use the Salesforce MSA at their option.

    Tender-11780 – 2022 Citrix Reseller VOR arrangement

    MGCS has established an enterprise Volume License Agreement with Citrix Inc., (MGCS-Citrix VLA 2021), effective December 29, 2021. Through the MGCS-Citrix VLA 2021, OPS and Non-OPS clients realize discounted pricing in accordance with the VLA Price List as follows:

    (i) thirty-five percent (35%) from Citrix’s SRP for available perpetual Product licenses under the ELA discounting model and for Support and Maintenance Services relating to Customer’s perpetual licenses, and;
    (ii) a minimum of Citrix’s third-tier SRP for available term-based on-premises Software licenses (the “Tiered Pricing Discount”).

    Please refer to the MGCS-Citrix VLA Price List 10 03 2021.xlsx for current VLA pricing information.
    Through the 2022 Citrix Reseller VOR arrangement, Tender_11780, XenTegra Canada Inc. provides both OPS and Non-OPS clients with an additional 16% discount from VLA pricing, on all VLA offerings.

    Tender-11781 – 2022 Adobe Reseller VOR arrangement


    MGCS has established an enterprise Volume License Agreement with Adobe Inc., (MGCS-Adobe VLA 2022), effective April 1, 2022. Through the new Adobe VLA OPS and Non-OPS clients will realize a discount of 15% to 25% off the Suggested Retail Price (SRP) for software licensing and support, as well as On-Demand and Managed Services.

    As Adobe’s reseller channel has flexibility to provide further discounting when provisioning clients a limited competitive procurement process, among Adobe-authorized resellers was used to establish the Adobe Reseller VOR arrangement. The VOR arrangement has leveraged this flexibility to maximize pricing discount based on the outcome of the RFB.

    Tender-18358 – Microsoft Select Plus Agreement and Reseller Agreement

    Supply Ontario has renewed the Microsoft Select Plus Agreement, which is a Volume Licensee Agreement (VLA) with Microsoft. Supply Ontario has also through competitive process selected CDW Canada Corp as the new reseller for the Select Plus Agreement effective October 1, 2023.

    This Microsoft Select Plus Volume License Agreement and Reseller Agreement is for the provision of Microsoft’s commercial off-the-shelf software products (COTS) and related support services available through the Microsoft Select Plus product list.

    Products and Support Services available:

    • Software Licenses
    • Software Licenses with Software Assurance (i.e. software maintenance)
    • Software Assurance Renewals

    Additional products and services may be added from time to time as per the Select Plus Agreement. Please refer to Vendor Pricing as the product list will be updated accordingly.

    UPDATED: Response to U.S. Government Tariffs. Read the latest update for more details.
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